Contact & Support

How to Get Help

GitHub Issues

For bug reports and feature requests:

github.com/rishabhguptajs/burg-ai/issues

Email

For account or billing issues:

rishabhgupta4523@gmail.com

Response Times

What to Include When Reporting Issues

For fastest resolution, include:

1. Repository name (or confirm it's private)
2. PR number (if applicable)
3. Approximate time of the issue
4. Error message (exact text or screenshot)
5. Steps to reproduce

Example Report

Repository: my-org/my-repo (private)
PR: #123
Time: 2024-12-25 14:30 UTC
Error: "Review failed: Invalid API key"
Steps: Opened PR, waited 5 minutes, no review appeared

Common Questions Before Reporting

Before creating an issue:

1. Check the Troubleshooting guide
2. Verify your API key is valid
3. Check your usage limits

Feedback

We welcome feedback on:

• Review quality
• Missing features
• Documentation gaps

Use 👍/👎 reactions on review comments, or email us directly.